All our orders have to be processed before they can be shipped, so the total delivery time is divided into two parts: Processing Time and Shipping Time. We provide different shipping methods for different product categories. Your shipping time will be affected by the shipping method you specified. Please refer to your order to know about the shipping information of your orders.
- Shipping Availability: United States & Canada
- Shipping Policy: Standard Shipping (Canada Post, USPS, UPS, DHL)
- Ship In 3-5 weeks ⓘ
During holiday seasons and other peaks affecting our warehouse, it may take us another day or so. After you place your order and once your order has left our warehouse, we’ll e-mail you a tracking link with the expected delivery date. Please note that this e-mail may sometimes be flagged as junk mail.
While we offer free shipping on most items on our website, some manufacturers require a shipping surcharge. In addition, free shipping may not apply to sale items, oversized or special order items. When applicable, these charges will be noted on the product page. Express shipping is available for an extra fee.
Note that freight shipping is often required for heavy or oversized items, including large lighting fixtures and furniture. Freight shipping takes more than normal shipping times mentioned in the product pages and may not be expedited.
Please contact Customer Service at firstname.lastname@example.org if you have any questions about these charges.